If you have a question or comment, simply complete the form below. 
Make sure to include your contact details if you require a response. 

 

Checking on a Payment Status? 

To check on your recent payments, simply login (top right corner) using your email address and password. 

 
Need to Update Your Details or Make a one-off Payment? 

ONLY if permitted by your centre, you can update your details, make one-off payments, check payment history and more online. Simply login (top right corner) using your email address and password. Alternatively, contact your centre to make any changes or updates. 
 

Have a different Query or Request? 

To talk to our Customer Service team, please call 1300 108 542 (M-F 9am to 5pm, Sydney time). 

 




ZenPay Pty Ltd t/a ChildCare EasyPay - ABN: 63 056 881 942